Business Trends Blog Post Archives - Page 11 of 11

Managing remote workers is now a necessary skill in the workplace, as the gig economy encourages more employees to seek remote work. These 6 tips will help you to manage your team, whether they are physically present or not.

About half of the US workforce engages in some form of telecommuting, and roughly a quarter of workers currently already spend a significant portion of their work week working from home. Outsourcing has grown tremendously as well, with a growing percentage of companies in Europe and the US outsourcing much of their work to businesses and freelancers in other parts of the world.

In other words, more companies rely on remote workers today than ever, and it’s likely that the numbers will continue to grow. Yet while many business owners and managers have their own way of working with employees locally, managing remote workers requires a completely different approach.

Managing Remote Workers in 6 Steps

Rather than trying to impose greater control over a remote worker, or leave them to their own devices entirely, the right approach entails a simple set of rules and tips for:

- - Managing communication
  - Measuring and encouraging progress
  - Developing morale and rapport
  - Making the most of what could be an incredibly profitable employer-employee relationship

With majority of the workforce expected to engage in freelance or remote work by 2020, these skills are no longer just beneficial, they’re necessary. These 6 tips can help you manage your team more efficiently, while improving profitability.

1. Make Communicating Easy and Fast

First and foremost, it’s critical to outline the importance of simple, effective and instant communication channels. While working in an office, you and your workers have the luxury of simply getting up and taking a few steps through the office to engage in a face-to-face conversation. Your in house workers:

- - Have the means to communicate with you whenever necessary
  - Schedule appointments when talks aren’t strictly critical
  - Engage in regular team meetings and one-on-one conversations whenever needed

Remote employees struggle to feel a part of something greater, or appreciated in any way, unless it’s explicitly made clear to them that they, too, possess some form of access to you and your time/attention.

Emails are an obvious and often critical communicative tool for remote workers and their clients/employers, but you need to provide your workers with a faster and more immediate communication tool as well. Choose a professional and reliable instant messaging system, like Slack or Google Hangouts.

In addition to communication channels, consider having these workers join together in one space monthly or bi-monthly. Renting an event space or coworking option every couple months can help all workers feel a part of the team.

2. Set Communication Guidelines (and Stick to Them)

Instant messaging and other reliable communication tools are critical, but they shouldn’t be abused. It’s important to instate clear communication guidelines that respect your remote worker’s time and rest.

This might mean that, should you live in vastly different time zones, the majority of your communication will occur over email due to the inherent delay (especially if you tend to start your workday around the time your remote worker would be going to bed).

If a project necessitates a greater degree of communication and coordination, give your remote worker enough time to plan accordingly and be awake on the hours they’re needed.

If you respect your worker’s time, you will get better results. This means no work-related communication over the weekend, no intrusive messages during sleep hours, and reasonable expectations for communication (such as having a 24-hour window to reply to messages and following up only as often as truly necessary).

3. Create and Manage a Water Cooler

Remote workers often do not feel as though they are part of the company they work for, even when formally employed. This is because it’s hard to feel like you are part of a greater team when you spend most of your work hours at a desk at home, alone, with no sense of how your other teammates or doing, or what they’re doing.

In order to help remote employees feel like they’re more than just a cog or a business function, but an individual whose presence within the company and the team is felt and respected appropriately, it’s important to develop a place for your remote workers to interact and communicate with other workers.

Rather than being a purely professional asset, help these workers remind themselves that there are other humans involved in the work they do. These people have names, personalities, lives, and humor.

Establishing channels to promote and encourage virtual mingling can help.

- - Slack and other communication software allow teams to create and manage channels, giving you the opportunity to create a virtual water cooler for the sharing of memes, music, and off-topic conversations (helping remote and local workers mingle and establish friendships virtually).
  - Particularly techy companies can take it a step further and schedule fun remote activities, like playing competitive or cooperative video games after work, or on a monthly, event-like basis.

4. Send Feedback and Offer Recognition

Whenever your non-physical workers send something in, respond with appropriate feedback. It’s often enough to simply acknowledge (in a positive way) that you’ve seen their work.

However, it’s even better to talk about how the clients responded to a specific part of what they did, or what they could do better. If you do offer criticism, be sure to also stress the things they did right.

More than anything, managing remote workers relies on giving direction. It’s difficult to motivate oneself for work, especially from home. Feedback can help remind workers that the work they’re doing is valuable to the team and encourages them to continue giving it their all.

5. Forget Hours, Focus on Results

It’s much harder to supervise a remote worker and tell exactly how much work they’re doing within any given amount of time. As such, it’s important to forget about trying to control how a remote worker spends their time, or how they put in their hours.

Instead, focus on deliverables, deadlines, and results. Even if your remote worker is paid based on a 30-40-hour workweek, consider not how much time they’re putting into their work, but what they’re bringing to the table, and if it’s worth what they’re being paid.

If you ask your remote workers to work full-time, then expect results that you would receive from a full-time worker and reward them accordingly. Trust them to put in the time they need in order to deliver as per their expected quota.

6. Align Your Goals

Remote workers have embraced the nature of modern work, wherein flexibility is king. Every opportunity to work is also an opportunity to learn a new skill or hone an ability. Many workers no longer aim for stable careers or advancements within a single firm but aim to improve their portfolio by developing new abilities.

This happens from taking on greater workloads, to figuring out various types of editing software, to becoming competent at several different types of content production.

Encourage workers to intimate their goals and explain what they would like to develop while working for you. Then, see if you can align their goals with your own, assigning projects to them that would help them grow as workers and individuals, while benefiting you and your clientele.

Final Thoughts

Managing remote workers requires being empathic and aware of their needs and requirements, even if they aren’t able to voice them on their own.

Remember that you are working with humans, and that helping them feel like a true part of a team can do a lot to improve morale and productivity.

Coworking is more than just a buzzword – more and more businesses are moving towards flexible office space, because it saves both money and time.

While the concept of coworking has traditionally been attractive to rising startups and small business, often in search of a transient office space to get setup and continue their growth, there are signs of a new development, as more and more corporations begin to invest in flexible office space.

Why?

Largely because it just makes sense – financially speaking, corporations have just as much to gain from turning towards monthly rental office space to entire more talent, save on costs, increase their locations, and more.

What is Flexible Office Space?

This latest trend is taking business by storm, and for good reason; but what is it?

Flexible office space refers to a fluid space to conduct business that allows for a wide range of diverse work environments. These shared office spaces allow you to have a designated space for work, but on your terms.

Traditional building leases make less sense for many business owners, as the new trend continues to grow.

Here’s why it’s becoming more popular.

1. Greatly Reduce Costs

The first benefit may be the greatest. Flexible office space greatly reduces overhead costs for corporations – cheaper leases, flexible terms (which means a smaller commitment, and less risk), and the cost of rent covers the expenses for not only the workspace, but for:

Amenities
Break rooms and lounges
Printers
Event space
Desks
Meeting rooms

An on-site manager means any complications may be addressed immediately, and crucial requests are heard right away. A stocked washroom and regular cleaning services further reduces overhead costs.

To simplify it further: it’s cheaper. While there are some benefits to leasing your own office space, there are other costs at play. Added up, most companies and corporations end up spending far more housing workers and departments in their own office space than potentially outsourcing that space to a well-managed and reputable coworking location.

2. Access to In-House Contractors

Coworking spaces attract not only companies, but plenty of freelancers, contractors, and independent pros.

This is advantageous to any large company, as the current marketplace is shifting more and more towards outsourcing most of the legwork to independent contractors, rather than hiring more full-time contract workers and in-house employees to handle the workload.

Furthermore, this helps corporations streamline, cutting costs and maximizing the bottom line. Coworking spaces are a great place for companies to scout potential independent professionals and make the best of their services.

As the industry grows, so does the pool of available and nearby freelancers, ever expanding to fill in any number of needed positions, with flexible terms and lower overall costs.

3. Widespread Presence

For many larger companies, it’s fortuitous to have a large physical presence. While it’s true that we’re in the age of telecommunication, not everything can be handled over the phone – or over VoiP.

There’s still much room in today’s marketplace for face-to-face meetings, and clients often seek physical contact to the companies they work with. But it can often be very pricey to send representatives across the country.

Corporations could massively cut costs and boast a smaller carbon footprint by simply utilizing the cost-efficiency of coworking spaces to broaden their workforce across the country without the need for the acquisition of expensive and at times frivolous office spaces.

When you need a greater presence in one city for a set amount of time, it’s better to invest in a flexible office space than sign a lease for much longer than needed. In this sense, ‘satellite locations’ greatly broaden a corporation’s reach, putting them in contact with contractors and partners across state lines.

4. Cut Wasted Space

Landlords are eager to sign deals with companies and paying tenants, which sometimes leads to deals that might include more space than a company would initially need. Some companies get past this by renting out the extra space, but the costs of unused space could simply be avoided with more flexible office space.

Coworking spaces allow for terms that allow companies to customize their coworking plans, using up as much space as they need, or as little as they need.

For corporations seeking to streamline, this arrangement is ideal.

5. Flexible Terms

Rental office spaces boast other examples of flexibility. The most crucial one is time.

Office space can be rented monthly, avoiding the upfront costs and potential losses of a long-term lease. As corporations take on greater workforces – or cut down – they can adjust their plans accordingly and avoid unnecessary losses.

It’s no secret that coworking is playing an increasing role in the future of office spaces – and some would go so far as to state that it’s become the norm of today.

Startups cannot afford to lease valuable office space in a major urban hub to allow all their employees to converge and work together, as the overhead of running an office is often tremendous, to the point of being nigh unmanageable for most small businesses and moderately successful startups.

6. The Bottom Line

Because the nature of nascent businesses is the need to constantly adapt and overcome, and because the odds of failure are often so high, flexibility is key.

Transient office spaces with paid-for and pre-managed amenities and a reliable connection have gone from being a niche to becoming the norm for companies all over the world, and especially in the United States.

Yet flexible shared offices are more than just a steppingstone into a greater office. While corporations will likely continue to hold onto traditional offices, many are working on including the benefits of coworking in order to increase their bottom line, taking full advantage of the lower costs and extra benefits that come from sharing spaces with other companies and renting cost-efficient office spaces all over the country.

Conclusion

Regional offices are often cumbersome, underutilized, and very expensive – opting to transfer a regional operation to a coworking space can eliminate these issues at the cost of less privacy, which is not a major issue for companies and corporations that need not worry about data safety.

Even so, most flexible office spaces are entirely aware of the issue and are often working on providing the best possible physical and digital security on the market.

Perhaps the greatest final argument is talent – coworking has become more convenient not only for companies, but for workers as well, often offering comfortable and productive office spaces in attractive locations, with a much more modern office culture, catering to the work styles of the modern worker.

Why not provide the best spaces for your workers to do their best work?

Flexible office spaces are the future, but it’s up to each company to figure the best way to take advantage of this growing industry.